Excellent product, easy to use, quiet, efficient and highly recommended!
This is the first espresso machine I have owned, so I won't be comparing it to other machines. I've had the machine for about 5-6 months now, using it once or twice nearly every day with no problems.
I have been drinking espresso for a long time and I appreciate a well-balanced, properly extracted, silky crema and rich cup of gold. This machine is quick and consistent with every cup. With the touch of a button, you can go from bean to drinking within seconds. I prefer heavy thick espresso, so I keep it at it's finest setting for a powerful cup. There are two methods to set the potency: one to adjust the coarseness of the grind and one to adjust how much to brew in each cup. You can use pre-ground as well, however, I have not tried it.
The steamer works fantastically and takes mere seconds to warm up. The design makes a great foam on top for a perfect cappuccino or latte.
It's easy to keep clean and it is very easy to set up right out of the box...
We Love This Machine
We have had this machine for a couple of months and love it. We spent a lot of time looking at different machines. We were looking for durability, brew quality and price (I know, not a big surprise). Finding all three is a challenge in the superatomatics. The Saeco Syntia seems to meet all our needs.
It costs a little more than some of the others, but the issue I saw again and again with cheaper models was that they just didn't hold up. There were very few reviews outlining any problems with the Syntia.
So far everything is great. The documentation with the machine is just OK. I strongly recommend viewing the how-to videos on You-Tube by Saeco; they were very helpful.
The machine is much smaller than I thought it would be and fits very nice on our kitchen counter taking up just a little more space than a coffee maker. For the savings in space, the size of the water tank is sacrificed; we need to fill it every day. This is the only complaint thus far...
Miss my Incanto
We have had a lot of problems with our unit. It has been in to service and we have it back but we are still not please. We upgraded to this from an Incanto and I miss our old machine! This looks nice and is easier to fill and empty but it is a lot more sensitive too. Upon receiving the unit back from service, we received a comical letter advising us not to use the machine on full strength. The person who serviced seems to have a personal attachment to coffee makers. It made me think of the Seinfeld episode where the mechanic drives off with Jerry's car because Jerry wasn't a good enough owner. We bought this because we like very robust coffee. I didn't come with a lame setting as far as I know! I am annoyed at and frustrated with this machine and Saeco 'service". I hope this is the only dud in their product line.
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